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Full Step by Step Printing Order Guide

We have put together an interactive help guide to make your print ordering process a smooth transaction.

Choose a Product

Step 1

Choose a product from the Menu.

Example: Choose Business Cards. Once you click on this product you will be presented with product details, print lead-time & prices.

Step 2

Business Card Example Continued…
As stated in Step 1 you will be presented with:

  • Product Specifications & Print Lead-times
  • Product Images
  • Product Options & Prices

Once a price is selected you will be prompted with Product Artwork Options.

For custom calculator products (banners, signs, stickers, large posters) you will be presented with an Online Price Calculator:

Custom Calculator Product

To calculate cost you will simply be required to enter width x height in: feet / millimetres / inches / metres. Once the price is calculated and added to the cart where you will be prompted with Product Artwork Options.

Artwork Options

Step 3

From the dropdown you will be required to either supply your own artwork or choose one of our artwork services. (Our full artwork rates table can be viewed by clicking here)

On the right in the red box you will be again shown the product printing lead-time. Printing will only start after artwork approval whether supplied by you or done by us. The printing time is calculated in Working Days (Mon – Fri) and excludes weekends and public bank holidays.

For urgent orders contact us before ordering on 01922 666 288 for availability and associated costs.

Step 4

Check Cart and amend quantities if required.

To add additional items to the Cart Continue Shopping.

If you are satisfied with all the items on the Cart, you will be required to click on the Proceed to Delivery Options button to continue with the order.

Step 5

On Checkout you will be given a full breakdown of order details along with Delivery Options. You can choose to:

  • Amend order
  • Have the order Collected In Store or Delivered (Non stock items are not available to collected in-store)

Individual Delivery explained:
As each product is complete within their specified lead-times they are individually despatched – individual delivery charges will apply.

Combined Delivery explained:
When all the products for your order are complete they will be packaged and despatched together – combined delivery saving will apply.

In order to complete Checkout you will need to Login. New Customers will need to create an Account.

Checkout Form

Step 6

The Registration Form will need to completed in full before orders can be processed for Payment.

Once you have completed the form you must agree to our Terms & Conditions before submitting the order for Review.

Step 7

At this stage you will be given a final chance to check your order before making Payment through our Secure Payment Gateway.

Before making Payment be sure to read Payment Notice.

Make Payment

Step 8

In order for successful Payment you will be required to complete the below fields:

  • Name on Card
  • Card Number
  • Expiry Date
  • Last 3 Digits on Back of Card
  • Billing Address
  • Billing City
  • Billing County
  • Billing Postal Code
  • Billing Country

Once you are happy you have completed the Payment Form in full, you will be required to click on Submit For Processing. You will then be redirected to the Order Confirmation page and an Order Acknowledgement will be emailed to you.

If your Payment declines this could be due to:

  • Incorrect Card Details
  • Insufficient Funds

If for any reason your card does get declined you can make payment to us over the phone or through bank transfer. You can easily go back to the previous step using the browser back button to retrieve your order details.

Order Tracking

Step 9. Congratulations

You have now made a successful order on our website. You can check the status of your order by visiting the following page My Account -> Your Orders. You will have to login to your account if you are not already logged in.

Returning customers – Forgot password?
On the login page you will need to click on the forgot password link. This will take you to a form where you will need to enter your email address and a new password reset request will be emailed to you. You will be required to click on the link in the email sent to you and this will reset your password. A new password will be sent to your email.

Order Cut Off Points

In order to receive your order before our closing date (Wednesday 23rd Dec) orders must be confirmed no later than Monday 14th Dec. Any orders placed after this date will be processed in the new year on our return (Tuesday 5th Jan 2016).